- Chat applications: All interactive chat web applications are strictly prohibited on Site5's servers. This includes but is not limited to chat applications written in PHP, Perl, CGI, Python, Ruby, etc. Any web application that provides 'real-time' chat is not permitted. The only acceptable chat medium are web based forums such as vBulletin or similar.

- Web applications & web accessible scripts: All web applications that are out of date & actively being exploited will be shut down immediately without notice. As a webmaster you should evaluate your web based applications & scripts on a regular basis to ensure they're secure & up to date.

- Search Engine Optimization (SEO) farms or similar are strictly forbidden on 01WebSpace's servers and networks. SEO farms create undue strain and resource abuse on any given server and affect all clients.
 

General Service Restrictions

The creation of a service such as hotmail (free email accounts), a service such as geocities (free web space), a service that provides free visitor counters / web stats, a service such as linkexchange.com (banner rotating / link exchanges) and similar services are not permitted under any circumstance.

The abovementioned services / web content create undue system load on our servers and should only be run in a dedicated server environment. All violations will be shut down immediately & may result in account suspension and/or termination.

Data Retention
Backups are performed by 01WebSpace as a courtesy to clients; however, all clients are advised to maintain a current local copy of their files in the event backups are irretrievable for any reason. 01WebSpace will not be deemed responsible for data or other loss resulting from the unavailability of backups. Backups will not be retained for accounts that have been cancelled, unless such retention is deemed necessary by 01WebSpace. As cancellation requests are processed immediately, any required files from the affected account should be downloaded prior to the cancellation request.

Prohibited Activities
Commercial advertising - email:
The sending of unsolicited email (spamming) from a 01WebSpace server or referencing a domain hosted by 01WebSpace in any spam, whether originating from the 01WebSpace network or not, is forbidden. 01WebSpace maintains an excellent reputation as a zero-tolerance provider due to swift action on spam complaints. Complaints regarding spamming are investigated thoroughly by 01WebSpace. Should abuses be found, 01WebSpace reserves the right to immediately and without notice terminate the offending account. Sites that promote, sell, or otherwise provide access to spamware products or email lists or products that are solely for the purpose of extraction or sale of email addresses or which are used to send bulk email are not permitted on any 01WebSpace server. Unsecured form to mail scripts, such as Matt Wright's formmail script, are likewise prohibited as are any naming variant of generic form to mail scripts (formmail.*, Formmail.*, FormMail.*). Unsecured form to mail scripts found to exist under any client account may be deleted or renamed at the discretion of 01WebSpace.

Misuse of system resources:
To protect and maintain high availability of all servers, activities designed to cause harm to or monopolize the resources of any server in the 01WebSpace network is prohibited. This includes, but is not limited to, the use of programs that consume excessive CPU time; use of server space for backup or storage of material unrelated to the web site of an account; use of any provided mail services other than for the client's own account; resale of disk space without an appropriate reseller agreement; use of servers to engage in any malicious or illegal activity, including unauthorized access to remote systems or providing the means for such access or engaging in any activity that can be used as a means to begin remote system penetration; distribution of viruses, worms, or any other electronic destructive resource; or maintaining or creating any free for all (FFA) type sites.

Internet Relay Chat ("IRC") related materials are prohibited, without exception. This includes bots, bouncers, or any script or software package designed to facilitate the creation, maintenance, or access to any IRC server or channel. Client accounts found to have such software or scripts uploaded are subject to suspension or termination without notice. Scripts or software found to exist on any server will be deleted immediately upon discovery, without notice, and a warning issued. Further violations of this policy will result in account termination.

CGI or php-based shell scripts are prohibited. This includes any script that is used for the purpose of issuing shell-level commands or which acts as a proxy for shell access via a web browser rather than the use of the embedded SSH client in the control panel or the use of a standalone SSH client. Such scripts will be deleted without notice when found. Continued use of such scripts will be grounds for account termination.

Web proxy scripts are prohibited. This includes any script, such as nph-proxy, that allows anyone to browse to a third party web site from any server in the 01WebSpace network or that otherwise masks the true origination point of browsing activities by use of network information associated with 01WebSpace. Such scripts will be deleted when found. Repeated violations will result in account suspension or termination.

The weblog software Greymatter is not permitted on any 01WebSpace server. Filtering is performed on all servers to deny access to the scripts Greymatter utilizes due to the resource issues created by those scripts. Installations found will be noted to the account holder for removal and transitioning to a new weblog software package.

Processes invoked by the web server, cron, shell or any other method should not exceed the following limitations:

- Consume more than 16 MBs of RAM.
- Utilize in excess of 15 seconds of CPU time.
- Number of open files should not exceed 64.
- Number of simultaneous processes should not exceed 5.
- Core dump files should not be created by scripts.
- Execute a script/binary that forks in a way to create a fork bomb.
- Send outbound mail to more than 25 recipients at any given time.

Database restrictions:

- All users are restricted to 15 concurrent MySQL connections.
- Each database is restricted to 1,000 MBs of disk space.
- Database queries should not exceed 2,000 per hour.
- Database changes (insert/update/delete) should not exceed 500 queries per hour.
- Database servers should not be used as a hosted solution. Database access should only be used for the web site hosted by Site5.

General misc. restrictions:

- The use/creation of more than 30,000 files within any given account.
- Single directories that contain more than 2,500 files.
- Simultaneous Apache connections in excess of 50.
- Files in excess of 10 MBs should not be sent via email.
- Use the find command recursively on directories more than 2 levels deep.
- All cron jobs must be 'niced' to 15 or greater.
- All cron jobs should not execute more than once every 15 minutes.
- Our servers should not be used as an SSH bounce point to other servers/networks.

The installation and/or execution of a script and/or binary that runs in the background or listens on a given port are strictly prohibited. If you require a bot, service, daemon or similar to run you should consider a dedicated server.
 

Illegal or obscene content:
Use of any 01WebSpace service to make any illegal or obscene content available via transmission, storage, or display of such material is prohibited. Accounts maintaining such content are subject to suspension or termination without notice.

Intellectual property violations:
Any activity that infringes on copyrights, trademarks, service marks, patents, software ownership, or trade secrets held by any third party entity is prohibited. 01WebSpace is required by law to remove or suspend accounts that violate copyright held by third parties when notified that such infringement exists. Accounts that continually engage in such violations are subject to termination. Material that infringes on the privacy or rights of others, or that otherwise represents a reasonable, credible threat, is prohibited. Disputes between parties where clear legal decisions cannot be determined by individual claims must be settled between those parties and valid legal documentation must be provided for action related to content on sites within the 01WebSpace network. In no instance will 01WebSpace be responsible for individual site material for which no authoritative documentation has ben provided.

Other activities:
Any activity not defined above but judged by 01WebSpace to be harmful to other clients or general operations of the network will be addressed on a case by case basis.

Account Policies and Cancellation
Cancellation requests must be made via the automatic procedure trhough the Support/Customer account, see our Knowledge base for information. No other avenues of cancellation will be accepted. While no advance notice of cancellation is required, all fees paid for service to the point of cancellation are nonrefundable. Cancellations made within 30 days of beginning service are subject to the 01WebSpace 30-day guarantee, and will result in a refund of fees paid. All fees paid for domain registration are nonrefundable, without exception. Domain registration for accounts payable by check are completed only after payment is received.

Accounts are payable in full at the time of account creation. Accounts for which payment by credit card is selected are subject to suspension if payment cannot be processed at the time of account creation. If payment by check or money order is selected, payment must be received within two (2) weeks of account activation or the account will be suspended without notice. New accounts that remain past due thirty (30) days after account activation are subject to termination. Any account reaching thirty (30) days past due is subject to suspension for nonpayment. Such accounts are subject to termination after forty-five (45) days in a past due state. All invoicing and payments are automatic and recurring based on the contract length specified by the client at the time of account setup or by request after setup has been completed. All invoices are due upon creation. Chargebacks issued for valid hosting fees will result in immediate account termination, without prior notice, and without exception.

Service and Reporting
01WebSpace reserves the right to refuse, cancel, or suspend service at its discretion. All clients, direct or indirect via resold account and all subnetworks and subsidiaries are subject to the terms of this AUP. Any violations of the above policy may be made via email to abuse or via postal mail to:

Nordisk Webbnarvaro LLC
9 E. Loockerman St. Suite 200
Dover, DE 19901
US
 

Indemnification and Governance
All customers agree to indemnify, defend, and hold harmless 01WebSpace from any and all losses, expenses, liabilities, claims, attorney's fees, damages, awards, judgments, or actions that may arise from the use of this service other than as expressly authorized by the terms of this policy. 01WebSpace makes no warranties, expressly or implied, for this service. This service is offered on an "as is" basis, and customers waive all claims as noted above that may arise from the inability to use this service as provided. The recourse available to customers should customers become dissatisfied with this service, the terms of this service, or any policy, practice, or guideline as set by 01WebSpace will be limited to discontinuation of service as denoted in the Account Policies and Cancellation item above. This agreement is governed by the laws of the State of Delaware and the United States of America. Customers agree that all services provided by 01WebSpace are deemed to have been requested in and provided in Dover County, Delaware, and that jurisdiction for any and all claims or disputes shall reside there.

Copyright Information
This document and all portions of the 01WebSpace web site, including images, text, and scripts where ownership is not held by third parties are copyright 2000-2006 01WebSpace. No portion of this site or the content contained within may be reproduced in any form, or modified or otherwise altered for use by any party without the express permission of 01WebSpace, Inc. Under no circumstances may the Acceptable Use Policy or Privacy Policy be reproduced by any party for any reason. Violations of the copyright held by 01WebSpace, Inc. on any material from this site may be reported to abuse.